Care in everydetail.

We’re Here for You

• Your satisfaction is our top priority! If something doesn't feel quite right during your service, let us know—we’re happy to make adjustments so you leave feeling confident and cared for.
• Before we finalize any colour or nail service, please confirm you’re happy with the style, length, or design—we want it perfect for you!
• All services are non-refundable, so open communication during your appointment ensures the best results.

Our Little Promise

• We offer a 7-day guarantee on nail enhancements for any issues caused by our work.
• Regular polish services include a same-day touch-up guarantee—just let us know if anything comes up!

Your Comfort & Safety Matter

• Please inform us of any allergies, sensitivities, or health concerns before we begin—we want to keep you safe and comfortable throughout your visit.
• While we’ll do our best to ease any discomfort, we cannot provide medical care. For nail conditions, we recommend consulting a licensed professional.

Cancellations & Changes

We understand—plans change, life happens! If you need to cancel or reschedule, just give us a quick call or message. A little notice helps us accommodate others and manage our schedule efficiently.

• No-shows and last-minute changes (less than 1 hour before your appointment) may result in a small fee. This also applies to new clients.
• For group bookings (3 or more guests), we ask for a small deposit to secure your spot.
• If you cancel at least 3 hours in advance, your deposit is fully refundable or can be applied to a future visit.
• Cancellations made within 1 hour of your appointment are non-refundable—we appreciate your understanding.

Running Late?

Things come up! If you're running behind, just give us a call. We’ll do our best to make it work without affecting other appointments.

A Few Quick Reminders

• Please keep an eye on your personal belongings—we want your visit to be stress-free, but we cannot take responsibility for lost items.
• We welcome children, but parents or guardians are kindly asked to supervise them to avoid any accidents or damage.